Mushroom Wool Cat Cave Cozy Hideaway for Cats

Orders ship within 5-14 business days. Orders placed on holidays will be
processed on the next business day. Once your order ships, you will
receive a separate email with tracking. The estimated delivery date is
typically 5-14 business days from when the order shipped.

We now offer fast & easy shipping. Any applicable customs or import
duties are calculated at checkout or mentioned prior to order
submission.

Once the order is successfully placed on the Opet Houseofficial website, the recipient's information can not be modified after shipment. Also, our goal is to get your order shipped as quickly as possible.

Therefore, if you want to cancel the order before it is shipped, please send an email to support@opethouse.com to apply for cancellation.

It should be noted that cancellation of the order is not supported after the order has been shipped.

Items cannot be exchanged but can be returned.

If the product is returned as an Opet House return product and is eligible for a refund, you will receive a full refund and you can select to reorder the appropriate item.

Follow these simple steps to measure your pet accurately:
1. Measure around the base of your pet’s neck where a collar would sit.

2. Measure the widest part of your pet’s chest while they are standing.

3. Measure around the fullest part of your pet’s belly, both while standing and crouching.

4. Measure from the base of the neck to the base of the tail while your pet is standing straight and while crouching.

Pro Tips:
1. To ensure comfort and account for slight variations, add 2-3 cm to your pet’s actual body measurements. This extra space prevents the garment from being too tight.

2. Avoid Compressing Your Pet’s Fur: When measuring, do not press or flatten your pet’s fur. Measure around their body naturally, allowing the fur to sit as it normally would. This ensures a comfortable fit without discomfort.